FINE JEWELRY LIMITED LIFETIME GUARANTEE

We would like to congratulate you on your recent purchase. We are sure it will be enjoyed for many years to come.

Aside from any warranties provided to you by your retailer, Provenance Gems proudly offers a Limited Lifetime Guartantee* described in detail below. For the Guarantee to take effect please fill out the form below.

The Limited Lifetime Guarantee only applies to Fine Jewelry and does not apply to watches. To activate the warranty on a Cuervo y Sobrinos purchase please go to the Cuervo y Sobrinos Warranty Page.

Please make sure you keep a copy of your certificate and receipt on file. If you do not have a copy of your certificate please contact us via the CONTACT page form and we will make the necessary arrangements.

For any customer service questions or queries please contact us via the CONTACT page form.

Once again thank you so much for your business.

 

*LIMITED LIFETIME GUARANTEE

Provenance Gems LLC proudly offers a limited lifetime guarantee for any and all manufacturing defects.

Any and all repairs must to be carried out by Provenance Gems LLC.

This guarantee is void if any repairs are not performed by Provenance Gems LLC.

This guarantee is limited to manufacturing defects and repairs to the manufactured part of the Jewelry and does not cover damage to or loss of the gemstones due to negligence or impact.

The Limited Lifetime Guarantee only applies to Fine Jewelry and does not apply to watches.

There is no limit to the duration of this guarantee.